Joy Set Entertainment has been extra busy lately. Normally this is a good thing. However the reason for some of our business increase is not so good. Let me explain. Over the past three weeks Joy Set Entertainment has had an increase in short notice requests. “Can you twist balloons at our birthday party in Greenville tomorrow?””Would you be able to make it to Spartanburg for our festival to paint faces this weekend?”
“Do you have any magicians available next week in the Anderson area?”
Or my favorite, “My daughter’s birthday party is in two hours, can you send someone?”
These requests came from parents and event planners that had had their entertainers cancel on them. And sometimes the entertainer provided very little notice. I realize that emergencies can happen, and mistakes can be made even by an entertainer. I also know that this is a very busy time for festivals, school carnivals, church events, and more. Let me just be blunt. Sometimes these other entertainers will cancel with a smaller event to be able to do a larger, more profitable event. That means that unfortunately there are some other clowns in the area that will cancel a birthday party to go perform at a company picnic. And there are other magicians in the area that will make an excuse as to why they can’t make a performance in Greenville, SC only to show up for something different in Atlanta, GA.
If I sound bitter about this, it is because I am bitter. It is not fair to cancel a booking just to take another one that is perceived as better. This is not how Joy Set Entertainment operates our business. It never has been, and it never will be. One of Joy Set Entertainment’s guarantees is The Show Must Go On. This means that when you book an event with Joy Set Entertainment, it is booked. We will not cancel with you. Joy Set networks with several qualified entertainers in Anderson, Greenville, Laurens, Easley, and Spartanburg to ensure that we not only can cover events, but that we can also offer backup entertainers for events as well. However as of late, we have had to trim our list of entertainers that we call upon or recommend (see above).
If you are planning an event large or small, ask your entertainer how they plan to guarantee your event. Will they send you a contract? And please do your part and don’t cancel on your entertainer at the last minute. This is how we make our living. And many times we do turn down other events to make certain that your special event has quality entertainers. And to my fellow performers out there. Please honor your word and be people of integrity. You hurt the entertainment business when you mistreat customers by canceling bookings. Eventually this practice will come back to hurt you.